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International Airport Sales Agent - Ticket Counter/Gate Agent - George Town, Grand Cayman Company: Continental Airlines, Inc.
Deadline: Friday, October 30, 2009
| NO AGENCIES PLEASE. | | Responsibilities | - Assist Airport Manager directly supervise complete Airport functions.
- Promote service excellence though vendor employee coaching.
- Create a positive work environment through communication and support.
- Ensure workplace/employee safety and adherence to regulatory requirements.
- Implement activities in a cost effective manner.
- Ensure compliance to all Continental Administrative Controls as specified by Internal Audit and Station Accounting.
- Timely generate all reports (internal, external and regulatory).
- Resolve difficult customer related issues and irregular operations.
- Responsible for administrative duties and daily employee schedule controls.
- Meet all station goals relating to on-time performance, MBR (mishandle baggage ratio), Baggage Delivery and Customer Service.
| | Qualifications | - Must be at least 18 years of age.
- Must have a high school diploma/GED or equivalent.
- College education preferred.
- Willing to lift and maneuver heavy baggage.
- Willing to stand and walk throughout the entire work shift.
- Willing to work ANY shift within a 24 hour, 7 day a week operation including nights, weekends, and holidays.
- Working knowledge of Microsoft Office Outlook, Word and Excel.
- Must have excellent written and verbal communications skills.
- Must be able to speak, read, and write English.
- Must interact effectively with employees, vendors and customers.
- Must have excellent leadership, motivational and administrative skills.
- Candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position.
- Must have valid documentation that will allow you to travel to and from the U.S. for training. (Visa, Passport, etc)
- Must be legally authorized to work in the Cayman Islands for any employer without sponsorship
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NOTE: In order to be considered for this position, all steps in the online process must be completed. |
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